Listen and learn
We discuss the person’s goals, communication, daily routine, preferences and support needs. The authorized team helps clarify what matters most.
THE PURPLE HAVEN APPROACH
It begins with
the person.
Good support feels different for every person. We listen carefully, respect informed choice and coordinate each authorized service with care.
PERSONAL BY DESIGN
One person.
One conversation
at a time.
Tell us what a meaningful day looks like for the person: the goals, preferences, places and routines that matter. We use that understanding to shape time together at home or in the community.
The goal is simple: a person who feels heard, a support network that knows what to expect and services with a clear purpose.
HOW WE WORK TOGETHER
A thoughtful plan has
room to grow.
Agree on the visit
We confirm the schedule, location, activities, handoff and the people authorized to make decisions or participate in handoff.
Prepare with care
We review practical needs, emergency contacts and any permission for community outings or transportation before the visit.
Stay in touch
We communicate about how time was spent, what went well and anything the family should know for the next visit.
THE DETAILS MATTER
Clear plans help everyone
feel at ease.
Every person’s needs are different. Before support begins, these are the details we work through together.
- ✦Time and place
Where a visit begins and ends, and the agreed hours.
- ✦Comfort and safety
Relevant routines, emergency contacts and agreed support needs.
- ✦Outings and travel
Permission, destinations and transportation arrangements when offered.
- ✦Funding and authorization
For waiver-funded services, visits and hours follow the participant’s authorized plan after provider approval.
LET’S START WITH WHAT MATTERS
Tell us where
you are starting.
Share the requested service, county, general schedule and where you are in the authorization process.
Start a conversation ↗