Website Privacy Policy
Privacy at Purple Haven Support
Effective October 15, 2026. This policy covers our public website, general family inquiries and initial employment applications. Separate intake, service and employee documents may apply when you begin services or onboarding. Contact [email protected] or (240) 766-7255 with privacy questions.
Information you provide
A family inquiry includes your name, email address, optional phone number or selected support interest, and message. Keep the first message general. Do not include a person’s name, diagnosis, medical records, Social Security number, Medicaid number or other sensitive details. We will explain the appropriate intake process if more information is needed.
Employment applications
Applications include contact details, address, education, work history, experience, availability and answers to role-related questions. Do not send Social Security numbers, identity documents or detailed medical information with an initial application. Any later onboarding collection is handled separately.
How information is used
We use submitted information to respond to inquiries, discuss availability, review applications and manage related communication. Sending an inquiry does not enroll a person or guarantee services. Sending an application does not create an employment relationship.
Who may handle information
Authorized personnel and service providers may process information as needed to support these purposes, operate our website and communication systems, or protect records. Information may also be disclosed when required by law. Please contact us if you have questions about a particular use or disclosure.
Technical information and external links
Website hosting and security services may process IP addresses, request details, logs and related technical information, and may use technologies needed to operate or protect the site. Social-media and other external links take you to services governed by their own policies. This policy does not cover those external services.
Retention and requests
We retain information as reasonably needed for the purpose collected and applicable business, program and legal requirements. Contact us to request access, correction or deletion. We may need to verify your authority and retain records that remain necessary or must be preserved. Please do not send identity documents or sensitive details in the first request.
Children and safeguards
Public inquiry forms are intended for adult family representatives; children should not submit personal information through them. We use safeguards appropriate to the information and systems involved, but no method of transmission is risk-free. Keep sensitive information out of public forms and ordinary initial email.
Changes and contact
We may update this policy as our operations change. The effective date identifies the current version. Email [email protected] or call (240) 766-7255 for assistance. This website policy is not a HIPAA Notice of Privacy Practices.