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PROFESSIONAL REFERRALS

A clear handoff.
A thoughtful start.

For schools, Coordinators of Community Services, Support Brokers, hospitals, transition teams, clinicians, agencies and community partners connecting someone with Purple Haven.

Begin a capacity inquiry ↓See the referral process ↗
WHO MAY REFER

Partners across
the support system.

A professional inquiry helps Purple Haven understand the requested service and determine whether a formal referral conversation is appropriate.

01

CCS agencies

Coordinators exploring an authorized provider option within the person-centered planning process.

02

Schools & transition teams

Educators, transition coordinators and school partners helping youth and families prepare for adult or community supports.

03

Support Brokers

Professionals assisting people who self-direct services and want to explore qualified provider capacity.

04

Hospitals & clinicians

Discharge planners, behavioral-health professionals, nurses and clinical partners coordinating safe continuity.

05

Government & agencies

Public programs, local agencies and service coordinators seeking an appropriate community provider connection.

06

Community partners

Advocacy groups, nonprofits and other organizations helping individuals and families navigate available supports.

A USEFUL FIRST INQUIRY

Enough to assess direction.
Not enough to expose privacy.

CURRENT REFERRAL INTERESTS

Services Purple Haven
can discuss.

Availability is never automatic. Every request is reviewed for program alignment, authorization, service area, individual fit and qualified staffing.

Personal SupportCommunity DevelopmentBehavioral SupportNursing SupportRespiteTransportationOne-to-one home & community supportPrivate-pay support
DDA Community Pathways

General inquiries are welcome for authorized or planned services.

Residential services

Homes and placement capacity are still in development; future-interest inquiries only.

Autism Waiver IISS

Purple Haven’s offering is planned and is not yet an active service-start pathway.

FROM INQUIRY TO SERVICE START

The professional referral pathway.

  1. 01

    General capacity inquiry

    Provide the program, requested service, county, age range, authorization status and general timeframe without protected records.

  2. 02

    Initial program and capacity review

    Purple Haven clarifies the service, geography, delivery model, timing and whether a deeper fit conversation is appropriate.

  3. 03

    Authorized coordination

    With appropriate permission, Purple Haven coordinates with the individual, family, CCS, Support Broker, service coordinator or planning team.

  4. 04

    Formal referral and secure records

    Required participant information and records are exchanged only through the applicable authorized and secure process.

  5. 05

    Fit, staffing and readiness

    Purple Haven reviews support requirements, qualified staffing, training, schedule, risk and operational readiness before acceptance.

  6. 06

    Confirmed service start

    Services begin only after required authorization, agreements, staffing and start conditions are complete.

PROFESSIONAL CAPACITY INQUIRY

Start with
the essentials.

This is an initial routing inquiry—not the formal participant record. Purple Haven will explain the secure next step if the request appears aligned.

EMAIL[email protected]PHONE+1 (240) 766-7255
FOR PROFESSIONALSGENERAL INFORMATION ONLY

Capacity inquiry

Do not include: participant name, date of birth, diagnosis, Medicaid number, medical or school records, assessments, plans or other protected information.

This form is not monitored for emergencies. Call 911 for an emergency.